Concierge Customer Service

Bluehat Cleaning Concierge Offers Excellent Customer Service

Cleaning Service Charlottesville
Concierge Customer Service

World-Class Customer Service is One Click Away

We offer concierge customer service.
This means that you will have a customer coordinator who will:

Coordinate your cleanings
Take down any special notes you have for the cleaning crew
Help you determine which service is best for your needs

One of the innovations we have introduced is having a full-time customer service coordinator. Connie has coordinated thousands of cleanings and is available by phone text or email.

Most people hire a cleaning service because they are busy. We recognized that and created an integrated service that makes your life easier, not more complicated.

Our customer service coordinator, Connie, will coordinate all your cleanings and can even work with third party vendors to help meet your needs.

If you are moving, we can coordinate with the moving company, realtor, or property manager. If you need carpet cleaning services, we can arrange that for you. If you are a property manager who needs 400+ units turned in a few weeks, we have the staff and experience to handle it.

Woman Cleaning
Concierge Customer Service

“I look forward to helping you with your cleaning needs”

Concierge Customer Service

Our Customer Care Support Specialist

Every service visit is reviewed by your service coordinator and the service manager. We work hard to give you a good experience! Since 2019 Connie has coordinated over 10,000 cleanings. Her experience and joyful spirit always brighten the day.

Our customer feedback form is reviewed by the owner, customer service, and service manager. Your experience is very important to us.

Service Feedback Form