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Commercial Janitorial Cleaning Services Brochure 2022 View Online

Commercial Janitorial Services

Summary

This commercial janitorial cleaning services brochure is designed to give you the information you need to make an informed and intelligent decision when hiring a cleaning company for your business.


Table Of Contents

Janitorial Services

Bathrooms
  • Toilet exterior/interior cleaned and sanitized
  • Sink scrubbed and sanitized
  • Chrome fixtures cleaned and shined
  • Countertops and backsplash cleaned and sanitized
  • Vanity and cabinet exteriors cleaned
  • Mirrors cleaned
  • Light fixtures and ceiling vents dusted
  • Floors vacuumed and mopped
  • Baseboards dusted
  • Windowsills cleaned
  • Trash removed
Offices
  • Railings and bannisters dusted
  • Furniture and shelves dusted
  • Furniture vacuumed (including under any cushions)
  • Doors spot-cleaned
  • Light fixtures and ceiling fans dusted
  • Floors vacuumed and/or mopped
  • Baseboards dusted
  • Windowsills cleaned
  • Trash removed
Kitchenettes/ Cafeterias
  • Appliance exteriors cleaned
  • Refrigerator exterior cleaned
  • Refrigerator interior cleaned (Frequency can be customized on work order)
  • Microwave exterior/interior cleaned
  • Sink scrubbed and sanitized
  • Chrome fixtures cleaned and shined
  • Countertops and backsplash cleaned and sanitized
  • Cabinets spot-cleaned
  • Furniture cleaned and dusted
  • Light fixtures and ceiling fans dusted
  • Floors vacuumed and mopped
  • Baseboards dusted
  • Windowsills cleaned
  • Trash removed
Glass Cleaning
  • Interior and exterior glass cleaning (restrictions may apply)
Floor Work
  • Stripping
  • Waxing
  • Buffing
  • Burnishing
  • Scrubbing
  • Grout cleaning

Frequency of Service

We offer several cleaning frequencies that allow us to meet the needs of any business.  

  • Weekly: Recommend for small offices with low foot traffic. 
  • 2X per week: Recommended for medium sized offices with moderate foot traffic. 
  • Nightly: Recommended for larger offices or those with heavy foot traffic.  
  • One Time: Deep Cleanings, including disinfecting cleanings. 
  • Moving Cleanings: For customers moving into or out of an office space. 

Concierge Customer Service

Our company mission is: To bring joy to our customers by providing quality cleanings and excellent customer service.

Customer Experience

Commercial customers have access to a customer service coordinator. 

This coordinator will help with any changes to the scope of work, schedule updates or quality issues.

Connie Caldwell is our customer service coordinator for Charlottesville and Fairfax.

“I look forward to helping you with your cleaning needs!” -Connie

Connie has been a customer service coordinator with Blue Hat Cleaning since 2019.

Connie has coordinated over 6,000 cleanings. As an experienced member of our team, she has the expertise and knowledge to bring you industry leading service. 

Administrative and Accounting Policies

Insurance

Blue Hat Cleaning carries:

  • 1M/2M Liability insurance 
  • Workman’s compensation insurance
  • Vehicle insurance

If your property requires additional insurance, we can upgrade the policy. Additional costs from higher insurance requirements may be added to the service invoice.

Invoicing

We understand that our commercial customers are busy running their businesses, so we have made our invoicing and payment process easy.

  • Customers with invoices smaller than $1,000 per week are billed by credit card on Tuesday for all work performed the prior week.
  • Customers with invoices greater than $1,000 per week are billed by ACH draft on Tuesday for all work performed the prior week. 
  • All customers receive their invoices via email.
  • All customers have the option to receive a monthly statement to make reconciliation easy.
  • We are happy to work with the A/P department at your company to set everything up.

Pricing

Scope:

A service manager will meet with you in person to determine the scope of your cleaning requirements. The scope of your cleaning will help determine pricing. 

The following are some factors:

  • Surface age and type
  • Area type (bathrooms, cubicles, kitchenettes etc.)
  • Size
  • Average time needed to clean to the customer’s satisfaction.

We are transparent with our pricing. 

Estimate

We will create an estimate for your approval. The estimate is an estimate. It is subject to review and modification with your approval if the scope changes.

Budget

We will work with customers to understand their budget and develop a plan to scope the work within the budget.

Starting Service

Estimate and Billing Authorization

After you have spoken with your customer service coordinator, they will send you an email with a few different attachments. The following will be included:

  • A transparent, custom estimate for your approval*
  • Certificates of insurance
  • A W-9
  • A credit card or ACH billing authorization form*

*Must be completed by customer before service starts.

 
Scheduling and Access

Your customer service coordinator will start your service.

We will reach out to you to: 

  • Schedule your service dates
  • Make any notes about accessing the property (codes, keys etc.)
After The First Visit

Your customer service coordinator will call you to see if you have any feedback about the cleaning. This gives them the opportunity to update your scope if needed. We always find feedback helpful and it helps us learn your property and how you like things to be done.

“I look forward to helping you with your cleaning needs”